Requests
When a customer in your area asks for a service you offer, the request appears in your provider dashboard and you are notified. Open it to read the details. If it is not for you, decline it so it leaves your list.
A good quotation
- Price and type: fixed, hourly or an estimate. If you need to see the job first, say so.
- What is included: labour, materials, transport. Name anything that costs extra.
- When: the earliest time you can come and roughly how long it will take.
- Validity: how long the price holds.
Customers compare several quotations. A clear one wins more often than a cheap, vague one. You can withdraw a quotation while it has not been accepted.
Bookings
- When your quotation is accepted, a booking is created and the customer's address is shared with you.
- Confirm the time in the chat and arrive when agreed.
- If the work turns out different, agree the new price before you continue.
- Mark the booking completed when the work is done. The customer pays you directly.
- Cancel early if you cannot come. Repeated no-shows lead to restrictions.
Reviews
Only customers with a completed booking can review you. You may reply once. Do not ask anyone to write a review they did not earn.