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Pakistan

Photo rules and upload problems

Photos & AI Updated: 8 October 2026

Rules

  • Use your own photos of the actual item. Stock or catalogue images are accepted only for new, sealed products sold by a business.
  • No phone numbers, links or other websites' watermarks on the image.
  • No photos of people without their consent, and no nudity.
  • Do not upload images of CNICs, bank cards or documents showing full personal numbers.
  • Do not edit a photo to hide a defect.

If a photo will not upload

  • Format: use JPG, PNG or WebP. Screenshots are fine; PDFs are not photos.
  • Size: very large files can fail on a slow connection. Try one photo at a time, or switch between Wi-Fi and mobile data.
  • Limit reached: an ad holds up to 12 photos. Remove one to add another.
  • Still processing: after upload each photo is resized. Wait a few seconds; if it does not finish, remove it and add it again.
  • Camera permission: if the camera does not open, allow camera access for your browser in the phone settings, or choose a photo from the gallery.

If the problem continues, tell us which phone and browser you are using.

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